Privacy Policy
Your privacy and data security are our priority. At LADDER DEV we handle your information with technical and legal rigor, and only collect what is necessary to provide our service.
Data Controller
The controller responsible for processing your personal data is LADDER DEV S.L.
Purpose
We collect and process your data for the following specific purposes:
Contact and Support
Managing requests submitted through the contact form and the site chat, and responding to your queries about our services.
Service Delivery
Execution of the software development, automation, and technical consulting contracts you engage us for.
Analysis and Improvement
Measuring site usage through Google Analytics 4 and our own aggregated logs, to improve the website and our services.
Legal Basis
Your data is processed under the following legal grounds:
- Consent: For the use of analytics cookies (GA4) and for sending communications you request (contact form, chat).
- Contractual Necessity: For the performance of the service agreement entered into with LADDER DEV.
Your Rights
As a user, you have full control over your data. You can exercise the following rights by emailing [email protected]
Access
Rectification
Erasure
Portability
Security
Security Measures
All communication with the site and our backend is encrypted (HTTPS/TLS). Access to the administrative panel requires dedicated authentication and is restricted by role. We periodically review the security practices of our infrastructure providers.